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Shipping & Returns

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Shipping and Return Policy


Shipping

$15.00 Flat Rate shipping within the continental US. We can ship to virtually any address in the world. Note that there are restrictions on some products and some products cannot be shipped to international destinations. We will require on international shipments that a US Department of Trade and Commerce "BIS-711" form to be completed and reviewed prior to shipment. This form is available here: Download Form

When placing an order we will ship from stock the same day the order is received. Rates for shipping outside of the US and methods other than ground will follow UPS Worldship or Fed-Ex charts which are weight based. Please contact us at sales@tek-stock.com for your shipping cost outside of the US. 

Returns:

Tek-stock will accept returns on all STOCK web-store items purchased. Any STOCK web-store items can be returned within 30 days of receipt with a 30% restocking fee. Please note that all special orders are non-returnable and non-refundable. These include minimum order, non-price list items.

Please notify Tek-Stock by phone or E-Mail before returning any item(s). Customers will be given a return material authorization RMA# to reference on the package.

Customers are responsible for returning the item(s) pre-paid and insured to our facility. The 70% credit will not include any original shipping and insurance charges.

Tek-Stock reserves the right to NOT accept a return, I.E; Cable that has been oxidized from inadequate storage, handling, scratches, bent/cut/ stripped, etc..

Original packaging must be included when returning any item(s).

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the "My Account" menu, and click the "Return Item(s)" button. We'll notify you via E-Mail of your refund once we've received and processed the returned item.


******PLEASE make sure to review the specification sheets provided for each item before you complete your transaction******